Help Center
Frequently Asked Questions
ORDERS & PAYMENT
You may cancel an order for a full refund as long as your order has not shipped. To cancel your order, please email SpitballTees@gmail.com.
We accept Visa, Mastercard, American Express and Google Pay.
If your credit or debit card is not working, please verify that the following is correct:
- Credit or debit card number
- Expiration date
- CVV/card security code
- Cardholder name
- Billing address
- Sufficient funds or credit available
If you still are having issues, the best option is to reach out to your financial institution/bank directly.
Prices shown on product pages do not include tax. Tax is calculated at checkout based on your shipping address and relevant tax rules.
Due to the nature of our sales and limited quantities available, we are unable to make any changes to any orders.
RETURNS/REFUNDS
We do not offer returns or exchanges under any circumstance due to the nature of our sales and limited quantities available.
If your order/item is damaged during shipping, please send a photo of the damage, your email address used to place the order and order number within 48 hours of receiving it to SpitballTees@gmail.com.
If 48 hours has passed since delivery, we are unable to replace or refund your order.
If your order was returned to sender for any reason, you will receive an email for our customer service team to fix the issue once it has been delivered back to our fulfillment center. If you do not respond within 7 days, your order will be cancelled and refunded minus any relevant shipping fees and processing charges.
Once an item has been marked as returned to sender by the post office, the only option is to wait for it to arrive back at our warehouse.
ADDITIONAL FAQ
Our drops dates vary and are announced via multiple social media channels. The best way to stay up to date is to follow SpitballTees on Twitter, Facebook, Instagram and TikTok.